Head of Home Cleaning

Job description

Who are we?

Jeff (wearejeff.com) is a platform for services that promote ‘the good good life’. Through our app, we offer laundry, beauty and fitness services, all designed to make you look good and feel good. Our business model combines our tech platform with Jeff franchises, so you can also find our hubs in your neighbourhood. We currently have more than 1700 hubs in more than 30 countries throughout Asia, Latin America, Europe and Africa.


Our Culture

We are a team of more than 600 people from all over the world and based in Valencia (Spain). We are innovators, we are creative, curious and we take risks, always working together, shoulder to shoulder. We all share Jeff’s culture, which makes us #TheGoodGoodTeam and drives us to achieve every goal we set our minds to.


Opportunity at Jeff: Head of Home Cleaning


We are looking for a highly motivated and hands on Head of Home Cleaning to join us at our headquarters in Valencia. You need to enjoy working in a fast-paced, dynamic environment and be ready to use your experience in the sector to create and implement this new service for Jeff’s customers around the world.


The Head of Home Cleaning will have an entrepreneurial mindset and will be responsible for defining the business strategy of the service internationally. You will play a key role in establishing the new team and will be responsible for the direction of the Home Cleaning vertical. 


You will work closely with our New Verticals team to implement and evaluate the new service, turning strategic vision into action. 


If you think you have what it takes……….then read on!

Requirements

Responsibilities:


Develop and integrate Home Cleaning with Jeff’s business model, in line with the company’s global strategy

Develop operations strategy to optimise Partner (franchisee) services, working closely with the Partners department 

Develop best practice within Home Cleaning operations, continually searching for innovative new products and processes

Collaborate with the Marketing Team to define brand strategy and positioning in each market

Carry out regular evaluation of the quality, success and growth of the service, reporting to all levels of the business 

Work with product managers to ensure our app and web platforms offer the best user experience 

Manage the successful launch of the service internationally 

Collaborate with the Retail Department to define a scalable and cost efficient hub model

Continually monitor and ensure that all strategic objectives are being met


In summary, we are looking for someone who will have 360 vision of Jeff’s Home Cleaning vertical


Skills & Knowledge:


Experience at a senior level within the home cleaning area (within the tech sector would be an advantage)

Highly developed international business vision 

Demonstrable experience of developing and implementing successful business strategy

Strong leadership skills

Used to working collaboratively, across different teams and cultures

Capacity to analyse large volumes of data and extract key information

Goal-orientated with a focus on continuous improvement

Excellent communication and negotiation skills

Must be fluent in English


If you join our team you will….


  • Meet exciting challenges and grow professionally
  • Form part of #Thegoodgoodteam, an international team of innovation and collaboration
  • Live in Valencia, the city of sun, beach and culture
  • Perfect your English with native-speaking teachers
  • Have Mr Jeff wash and iron your clothes for you
  • Join the team and learn more about Jeff at events, meetups and team building activities
  • Enjoy free fruit deliveries