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ERP Lead - Process Specialist

RemoteSpain, Comunidad Valenciana, ValenciaFinance

Job description

Who are we?

Jeff is an international Start-up based in Valencia, Spain, that is revolutionizing how customers access every-day services, online to offline. We have more than 2300 hubs across South America, Europe, South East Asia, Africa, Eastern Europe and most recently we have launched our services in the US which represents an incredible market and opportunity for Jeff. Operating worldwide, we provide Jeff’s services in more than 42 countries across our 6 verticals laundry, beauty, fitness, relax, coffee and works.

Jeff's mobile app and online platform connects customers with our local hub services such as laundry, beauty and fitness, allowing them to lay back, relax and enjoy their day.

The good, good life is brought to you by #TheGoodGoodTeam, we are more than 300 passionate and committed Jeffs from all over the world and (most) based in Valencia (Spain). We are a passionate, dynamic, data driven and collaborative team who is ready to change things!

Our core values are our strength, we share and promote them through our organization to create a great culture and a great place to work. Never enough, All in, Zero bullshit, One team. Would you like to join us and become the next “Jeff”? We are looking forward to meeting you!


Are you the one?

We are looking for an ERP Lead to joing our Finance team who will be responsible for assisting in the implementation, and day-to-day support of all Enterprise Resource Planning (ERP) systems and modules. The ERP Lead will make recommendations for solutions or improvements to business processes that can be accomplished through an ERP module(s). He/she will also research business requirements, develop detailed specifications, and validate the ERP solutions with business stakeholders.

Job requirements

What will you do?

  • Manage, support, and maintain Enterprise Resource Planning (Netsuite) system.

  • Plan and lead projects to select ERP systems and modules.

  • Plan, lead, and act as lead implementer on projects to implement ERP systems

  • Plan and lead projects to implement integrations between ERP systems and other systems of the company

  • Create workflow and automation in ERP (Netsuite) system

  • Elicit and document end user needs through in-person project intake meetings. Develop detailed specifications and requirements documents based off these needs

  • Build strong relationships with non-IT staff and validate the ERP solutions with business stakeholders.

  • Train end users on ERP-related applications at levels appropriate to department and individual needs via in-person classroom setting and remote web conference by developing training content and presenting it

  • Document procedures for software usage by end users and support by IT staff using step-by-step instructions and workflow diagrams

  • Document clear and thorough business cases to help the organization decide whether to proceed with a project

  • Assume other related responsibilities and special projects as required

Experience & skills required:

  • Strong communications and interpersonal skills with a customer-service orientation, including listening, written, and verbal communication

  • Strong project management skills with a proven history of getting team-based projects completed on budget, on schedule, within scope, and meeting the project objectives

  • Strong Knowledge of Netsuite (2 years of experience in Netsuite)

  • Exceptional organizational skills

  • Strong ability to elicit and clearly document requirements

  • Solid understanding of accounting principles

  • Strong ability to troubleshoot issues, problem-solve, and analyze

  • Strong ability to effectively prioritize work

  • Ability to meet deadlines and work in a fast pace environment while sustaining great attention to detail and accuracy

  • Must be able to work both independently and with team members

What's in it for you?

  • Career growth based on public IC levels.
  • Remote work.
  • Flexible working hours.
  • Gym pass
  • Busuu: Free English classes
  • 23 days of holidays.
  • Bday off.
  • Christmas or New Year's Eve off.
  • Cobee: flexible compensation plan.
  • Payflow: receive your salary immediately.
  • Health insurance discounts (Spain).
  • Health treatment discounts (Valencia).
  • Therapy chat
  • Half day off for children’s birthday.
  • New baby on board support.
  • Paid leave for children’s medical appointments.

Come and join us!


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