Documentation Specialist - Product

Job description

Who are we?

Jeff is an international Start-up based in Valencia, Spain, that is revolutionizing how customers access every-day services, online to offline. We have more than 2300 hubs across South America, Europe and most recently we have launched our services in South East Asia, Africa, and Eastern Europe. Operating worldwide, we provide Jeff’s service in more than 35 countries across our 4 verticals laundry, beauty, fitness and relax.

2021 brings a new milestone, we’re launching our service in the US which represents an incredible market and opportunity for Jeff. Are you ready for the challenge?

Jeff's mobile app and online platform connects customers with our local hub services such as laundry, beauty and fitness, allowing them to lay back, relax and enjoy their day.

The good, good life is brought to you by #TheGoodGoodTeam, we are more than 300 passionate and committed Jeffs from all over the world and (most) based in Valencia (Spain). We are a passionate, dynamic, data driven and collaborative team who is ready to change things!

Our core values are our strength, we share and promote them through our organization to create a great culture and a great place to work. Never enough, All in, Zero bullshit, One team. Would you like to join us and become the next “Jeff”? We are looking forward to meet you!


What will you do?

  • Manage and manage multiple documents, ensuring that they are always up to date and that the latest versions are available to all relevant users

  • Adapt the documentation to all your regional variables with the support of our team of translators and local specialists

  • Updating of various platforms incorporating the edited documents so that our partners and Jeff's team are available in a timely manner

  • Rename documents following conventional nomenclatures

  • Layout of content within documents and presentations

  • Support with coordination of trainings in various countries


Experience and skills required:

  • High organizational capacity and focus on detail

  • Excellent written communication skills - impeccable writing and spelling

  • Advanced handling of Google Drive

  • Handling of inDesign and Photoshop will be highly valued

  • Proactivity and ability to solve problems

  • Advanced level of excel is a must

  • Problem solving skills

  • High analytical thinking and capacity

What's in it for you?

  • A competitive salary package. Fixed Salary.

  • Great culture & working atmosphere, we're a young, upbeat and international work environment!

  • Remote & Flexible working hours.

  • Free English classes.

  • Physiotherapist discounts.

  • Health insurance discounts.

  • Cobee card (discounts in restaurants, travel, etc).

  • Devengo: Gives you financial flexibility to receive the generated salary in real time.

Come and join us!