Content Specialist

Job description

Who are we?

Jeff (wearejeff.com) is a platform for services that promote ‘the good good life’. Through our app, we offer laundry, beauty and fitness services, all designed to make you look good and feel good. Our business model combines our tech platform with Jeff franchises, so you can also find our hubs in your neighbourhood. We currently have more than 2000 hubs in more than 42 countries throughout Asia, Latin America, Europe and Africa.


Our Culture

We are a team of more than 600 people from all over the world and based in Valencia (Spain). We are innovators, we are creative, curious and we take risks, always working together, shoulder to shoulder. We all share Jeff’s culture, which makes us #TheGoodGoodTeam and drives us to achieve every goal we set our minds to.


Role Description

  • Write all the training content for our franchisees.
  • Create scripts, informative articles and learning material for our online platforms
  • Research and develop educational materials and tutorials with the support of our experts from different areas of Jeff, to ensure that our partners and their operators know all the relevant information to run your business
  • Work together with the video editor team to create audiovisual content
  • Monitor the effectiveness of the contents and propose and execute improvements

Requirements

Requirements

  • Experience in content writing and its adaptation to different channels
  • Script Development
  • Experience generating educational material, arguments, manuals, good practice guides and the like
  • High writing capacity
  • Curiosity and creativity
  • Experience managing Help Centers (Zendesk) is considered a plus
  • Knowledge of graphic design tools is a plus

What’s in it for you?

  • An awesome working environment
  • Leave your suit behind and get comfortable in your new office!
  • A key position in an exciting, high growth start up
  • A young and promising team that is dynamic, ambitious and values your opinions and ideas
  • Training and monthly events
  • Fresh fruit to boost your vitamin intake!
  • In house English classes
  • Free laundry subscription
  • Short working Fridays!
  • Quarterly team building activities and much more!