Consumer Insights Manager

Job description

Who are we?

Jeff ( is a platform for services that promote ‘the good good life’. Through our app, we offer laundry, beauty and fitness services, all designed to make you look good and feel good. Our business model combines our tech platform with Jeff franchises, so you can also find our hubs in your neighbourhood. We currently have more than 1700 hubs in more than 30 countries throughout Asia, Latin America, Europe and Africa.

Our Culture

We are a team of more than 600 people from all over the world and based in Valencia (Spain). We are innovators, we are creative, curious and we take risks, always working together, shoulder to shoulder. We all share Jeff’s culture, which makes us #TheGoodGoodTeam and drives us to achieve every goal we set our minds to.

In the Marketing department, are looking for a Customer Insights Manager to lead an develop a team of insights analysts. We are looking for a team player who wanna grow with us and lead Jeff to the next stage!

Are you the one?



  • Lead and develop a team consisting of insight analysts
  • Deploy advanced analytical skills and highly developed capacities in understanding customer behavior and market development
  • Create relevant actionable insights to enable other business entities to make the right decisions.
  • Fuel the different business units with sharp analysis and new perspectives and help with strategic and tactical decision making.
  • Help develop and share best practice in research approach & application across Jeff
  • Work very closely with the marketing and communications team

Are you a future Jeff?

  • Bachelor Degree
  • 5 years working experience in consumer insights
  • Strong leadership skills and energetic management style
  • Insightful, with strong analytical skills and the ability to consolidate complex information, interpret & develop strategies, tactics and measurable implementation.
  • Results oriented and self-motivated.
  • Leadership & interpersonal skills capable of building strong working relationships & influencing internal teams
  • Must have proven ability to be flexible, multi task and drive key projects in a fast paced, high demand environment

If you join our team you will….

  • Meet exciting challenges and grow professionally
  • Form part of #Thegoodgoodteam, an international team of innovation and collaboration
  • Live in Valencia, the city of sun, beach and culture
  • Perfect your English with native-speaking teachers
  • Enjoy #Thegoodgoodlife: flexible hours with an early finish on Fridays
  • Have Mr Jeff will wash and iron your clothes for you
  • Join the team and learn more about Jeff at events, meetups and team building activities
  • Enjoy free fruit deliveries to help keep you healthy