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Communications & Community Specialist

Spain, Comunidad Valenciana, ValenciaProduct

Job description

Who are we?

Jeff is an international Start-up based in Valencia, Spain, that is revolutionizing how customers access every-day services, online to offline. We have more than 2300 hubs across South America, Europe, South East Asia, Africa, Eastern Europe and most recently we have launched our services in the US which represents an incredible market and opportunity for Jeff. Operating worldwide, we provide Jeff’s services in more than 42 countries across our 6 verticals laundry, beauty, fitness, relax ,coffee and works.

Jeff's mobile app and online platform connects customers with our local hub services such as laundry, beauty and fitness, allowing them to lay back, relax and enjoy their day. The good, good life is brought to you by #TheGoodGoodTeam, we are more than 300 passionate and committed Jeffs from all over the world and (most) based in Valencia (Spain). We are a passionate, dynamic, data driven and collaborative team who is ready to change things!

Our core values are our strength, we share and promote them through our organization to create a great culture and a great place to work. Never enough, All in, Zero bullshit, One team. Would you like to join us and become the next “Jeff”? We are looking forward to meeting you!


Are you the one?

We are looking for a someone who through discourse, engage entrepreneurs with the brand, adoption by the product, achieving a united, confident and collaborative community of partners.

Help us to build what's coming up in Q2, don't think it twice and join us in this epic journey! If you like technology, you have had experience in international hiring and you enjoy living the start-up ecosystem, you have just found the perfect job!

You must be passionate about Startups and understand how they work and what kind of profiles you can find in them. You are really a person and you enjoy doing things better (which is one of our core values!). We are looking for a team player who is ready to jump!

Do you think you have what it takes? You want to join a first-class... Read on!

What will you do?

You are excited about this opportunity because you love community building, as well as brand visibility and reputation.

  • Set the direction for how we can increase the reach and engagement with our product and communications channels by taking an audience-centric approach, leveraging the data and insights available, as well as external best practice.

  • Content and text creation for multiple distribution channels: mailing, blog, letters, pop up system and others

  • Elaborates and controls the communications plan for Partners, focusing on maintaining consistency and quality, while keeping them timely informed and motivated

  • Lead campaigns from objective setting, internal and external communication plan, deployment, monitoring and presentation of results.

  • Conceptualise, develop and launch the Jeff Entrepreneurs Podcast Channel.

  • Manage the podcast, including sourcing interviews and recording new episodes according to the planned frequency. You will be a star Podcast host.

  • Creating and implementing strategies for content distribution across multiple channels

  • Responsible for the measurement and consistent analysis of overall communications performance metric and strategies and action plans to improve them

  • Support face-to-face and online events by being an excellent host that motivates, engages and builds community through discourse

  • Based on the mission of the business and the opportunities to engage entrepreneurs, propose and execute innovative and disruptive initiatives that lead to results.

Job requirements

Role requirements:

  • 4+ years of work experience in communications, journalism, or marketing

  • Exceptional knowledge of digital or technology platforms used within communication functions

  • Experience creating blog posts, email marketing copy, and other types of compelling content for SaaS or IT companies.

  • Impeccable written communications skills with crisp, grammatically perfect and gorgeously presented texts, backed up by a solid body of work

  • Strong marketing research and interview skills

  • Demonstrable data analysis and insight to propose and execute actions with high impact results

  • BA or BS in Communications, Marketing or Business Administration.

  • Fluent in English and Spanish. Other languages are a plus.

Tool experience:

  • Podcast platforms

  • Marketing Automation. Use of platforms for mailing distribution or post publishing such as Hubspot

  • Knowledge of WhatsApp Business messaging platforms. Desirable but not required

  • Basic knowledge of video and photo editing and production

Soft skills:

Self-starting, intellectually curious, excellent communication, and problem-solving abilities. Strong analytical and presentation skills. This role requires a high degree of collaboration with other teams to plan and execute shared goals.

What's in it for you?

  • Career growth based on public IC levels.
  • Remote work.
  • Flexible working hours.
  • Work-life balance.
  • 23 days of holidays.
  • Bday off.
  • Christmas or New year eve off.
  • Cobee: flexible compensation plan.
  • Payflow: receive your salary immediately.
  • Health insurance discounts (Spain).
  • Health treatment discounts (Valencia).
  • Half day off for children’s birthday.
  • New baby on board support.
  • Paid leave for children’s medical appointments.

Come and join us!


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